Frequently Asked Questions
How should I prepare for my appointment? We recommend arriving with clean, bare skin, free from makeup, moisturisers, sunscreen, or any skincare products. This ensures the treatment area is prepped and ready for optimal results. For laser treatments, avoid waxing, plucking, or using active skincare ingredients in the days leading up to your session. Specific pre-care instructions will be provided based on your treatment.
Do I need to prepare for my appointment? Preparation depends on the treatment. For most procedures, we recommend avoiding sun exposure, retinol, and certain skincare products for a few days prior. Specific guidelines will be provided during your consultation.
Is there any downtime after treatments? Most treatments have minimal to no downtime. Some may cause slight redness or sensitivity for 24–48 hours, but we provide full aftercare advice to ensure a smooth recovery.
What is your cancellation policy? We require at least 24 hours’ notice for cancellations or rescheduling to avoid cancellation fees. You can find out more via 'Our Policy' guidlines link.
Can I wear makeup after a facial or skin treatment? It’s best to wait 24 hours after treatments like skin needling or laser facials to allow the skin to heal.
How do I book an appointment? You can book online through our website via the 'BOOK NOW' button, call us, or visit our clinic.
